New England And Western Tenants Advice And Advocacy Service Incorporated

This charity is currently registered with the ACNC.

  • Public Benevolent Institution
  • Basic Religious Charity
  • Tax deductible (DGR)
  • Financial Report Consolidated

Key Information

Charity Status

Charity reporting is up to date.

Charity Size

M

  • Extra Small (<$50k)
  • Small ($50k-$250k)
  • Medium ($250k-$1m)
  • Large ($1m-$10m)
  • Very Large ($10m-$100m)
  • Extra Large (>$100m)

Revenue $847.6k

Years in Operation

16 Years

Est. 2009

Operating State(s)
Western Australia Australian Capital Territory Northern Territory Queensland South Australia Victoria Tasmania

NSW

Overseas Operations

Not Operating Overseas

Number of Employees

5

Employees

1

Volunteers

% Revenue from Govt.

96.6%

Revenue from Govt. ($818.4k)

Total Expenses

$818.6k

96.6% of Revenue

% Revenue from Donations

N/A

Grants for Use in Aus.

$0.00

0% of Expenses

Grants for Use Outside Aus.

$0.00

0% of Expenses

% Employee Expenses

84.3%

Employee Expenses ($690k)

Who they help


Aboriginal Or Tsi
Adults 25 To 65
Adults - 65 And Over
People From A CALD Background
Families
Females
Financially Disadvantaged People
Males
People At Risk Of Homelessness
People With Disabilities
Pre Or Post Release Offenders
People In Rural/regional/remote Communities
Unemployed Persons
Victims Of Crime
Youth 15 To U25

How they help


Advancing Education
Promote Or Oppose A Change To Law, Government Policy Or Practice
Promoting Or Protecting Human Rights
Purposes Beneficial To The General Public And Other Analogous To The Other Charitable Purposes
Promoting Reconciliation, Mutual Respect And Tolerance Between Groups Of Individuals That Are In Australia
Advancing Social Or Public Welfare
Advancing Security Or Safety Of Australia Or Australian Public

More Details

Basic Information

ABN

31279732390

OPERATING STATES

NSW

ENTITY TYPE

Other Incorporated Entity

Incorporation TYPE

Public Benevolent Institution

CONTACT INFORMATION

Phone Number: 02 6772 4698
Email: newtaas.admin@gmail.com
Service Email: newtaas.admin@gmail.com
Address: 161 Rusden St Armidale New South Wales 2350

TAX CONCESSION STATUS
  • Endorsement date : 1 April 2010
  • Income Tax Exemption
  • GST Concession
  • FBT Rebate
  • FBT Exemption
DGR Status
  • DGR Item 1
Purpose statement

We provided information, advice, advocacy and representation in the NSW Civil & Administrative Tribunal ("NCAT") to tenants most in need so they could resolve their housing issues with landlords. People assisted include social housing tenants, private tenants, residential land lease communities and boarding house residents. Our intake policy prioritises tenants with disabilities and social disadvantage indicators. Our clients often have limited or no literacy, receive federal income support and don t have capacity to resolve their housing issues. We assist to maintain residential stability and prevent homelessness by: - negotiating rent arrears payment schedules, and providing assistance in budgeting which increases financial literacy skills - helping tenants to understand the law and have repairs done, thus improving standard of living - explaining tenant's responsibilities toward neighbours, and helping improve communication skills, thus reducing neighbourhood tensions and issues. The level of assistance provided to disadvantaged tenants and their families varies according to their individual circumstances, and ranges from basic explanation of documents to advocating for them to their housing providers, to preparing legal submissions and representing them at possibly several NCAT hearings. Primarily, we prevent homelessness by assisting tenants to resolve issues with their landlords. A research project undertaken by the Tenants Union of NSW in 2013 showed that homelessness was averted in 82.2% of cases, where a Tenancy Advice and Advocacy Service became involved.

FINANCIAL DATA
PEOPLE
PROGRAMS
DOWNLOAD REPORTS
SIMILAR CHARITIES

2024 Financial Data

2024 Revenue Breakdown

Total Revenue $847,634$847.6k

2024 Expenses Breakdown

Total Expenses $818,560$818.6k

Total Gross Income (incl. $0.00$0 of other income e.g. gains): $847,634$847.6k

New England and Western Tenants Advice and Advocacy Service Incorporated have a net surplus of $29,074$29.1k

2024 Assets Breakdown

Total Assets $721,567 $721.6k

2024 Liabilities Breakdown

Total Liabilities $677,734$677.7k

New England and Western Tenants Advice and Advocacy Service Incorporated have net assets of $43,833$43.8k

2024 People

Staff Costs

$690k

81.4% of Annual Revenue

Full Time Equivalent Employees

5.6

Average Expense per Employee

$104.7k

Full Time Employees

3

38% of Employees

Part Time Employees

4

50% of Employees

Casual Employees

1

13% of Employees

This organisation is supported by 1 volunteers.

Classifications

2024 Programs

New England And Western Tenants Advice And Advocacy Service Incorporated ran 2 program(s) in 2024

2 operated in Australia

We provided information, advice, advocacy and representation in the NSW Civil & Administrative Tribunal ("NCAT") to tenants most in need so they could resolve their housing issues with landlords. People assisted include social housing tenants, private tenants, residential land lease communities and boarding house residents. Our intake policy prioritises tenants with disabilities and social disadvantage indicators. Our clients often have limited or no literacy, receive federal income support and don t have capacity to resolve their housing issues. We assist to maintain residential stability and prevent homelessness by: - negotiating rent arrears payment schedules, and providing assistance in budgeting which increases financial literacy skills - helping tenants to understand the law and have repairs done, thus improving standard of living - explaining tenant's responsibilities toward neighbours, and helping improve communication skills, thus reducing neighbourhood tensions and issues. The level of assistance provided to disadvantaged tenants and their families varies according to their individual circumstances, and ranges from basic explanation of documents to advocating for them to their housing providers, to preparing legal submissions and representing them at possibly several NCAT hearings. Primarily, we prevent homelessness by assisting tenants to resolve issues with their landlords. A research project undertaken by the Tenants Union of NSW in 2013 showed that homelessness was averted in 82.2% of cases, where a Tenancy Advice and Advocacy Service became involved.

Program Details
  Domestic International    
NCAT and Representation for tenants

Housing law

Program Beneficiaries: Program Locations: Overseas Operations: Operated Online  
Adults - aged 65 and over Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Females Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Youth - 15 to under 25 Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Victims of crime (including family violence) Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Unemployed persons Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
People from a culturally and linguistically diverse background Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Adults - aged 25 to under 65 Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Aboriginal and Torres Strait Islander people Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Families Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Males Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Financially disadvantaged people Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
People with disabilities Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Dispute mediation on behalf of tenants with landlords

Dispute resolution

Program Beneficiaries: Program Locations: Overseas Operations: Operated Online  
Adults - aged 65 and over Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Females Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Youth - 15 to under 25 Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Victims of crime (including family violence) Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Unemployed persons Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
People from a culturally and linguistically diverse background Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Adults - aged 25 to under 65 Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Aboriginal and Torres Strait Islander people Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Families Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Males Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Financially disadvantaged people Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia NA No
Domestic
International
NCAT and Representation for tenants

Housing law

Program Beneficiaries:

  • Adults - aged 65 and over
  • Females
  • Youth - 15 to under 25
  • Victims of crime (including family violence)
  • Unemployed persons
  • People from a culturally and linguistically diverse background
  • Adults - aged 25 to under 65
  • Aboriginal and Torres Strait Islander people
  • Families
  • Males
  • Financially disadvantaged people
  • People with disabilities

PROGRAM LOCATIONS:

Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia

OVERSEAS OPERATIONS:

NA

Operated Online:

No

Dispute mediation on behalf of tenants with landlords

Dispute resolution

Program Beneficiaries:

  • Adults - aged 65 and over
  • Females
  • Youth - 15 to under 25
  • Victims of crime (including family violence)
  • Unemployed persons
  • People from a culturally and linguistically diverse background
  • Adults - aged 25 to under 65
  • Aboriginal and Torres Strait Islander people
  • Families
  • Males
  • Financially disadvantaged people

PROGRAM LOCATIONS:

Armidale NSW 2350, Australia; Tamworth NSW 2340, Australia; Dubbo NSW 2830, Australia; Broken Hill NSW 2880, Australia

OVERSEAS OPERATIONS:

NA

Operated Online:

No

Show all programs
Responsible People

We display the names and titles of the first 16 Responsible people for each charity. If you would like to see the remaining responsible people please visit the ACNC charity register.

Anne Wolfenden

Role: Chairperson

Elizabeth Stahlut

Role: Treasurer

Jenny Bourke

Role: Secretary

Kerryann Pankhurst

Role: Public Officer

Marjorie Henzell

Role: Committee Member

Neil Scholes-robertson

Role: Other

Noel Marshall

Role: Committee Member

Reports and Documents

Financial Reports
Governing Documents
Annual Reports
Annual Information Statements

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